"OMG Where Do I Start? : Color Correction"

This class is designed to help stylists confidently tackle complex color corrections and challenging client scenarios. We will focus on mastering consultation skills, enhancing product knowledge, understanding hair history, and developing strategies to break down complicated processes into manageable steps. Stylists will also learn how to take a step back and reassess situations to ensure the best outcomes for their clients.

1. Consultation/Communication Skills

• Objective:

  Equip stylists with the tools to navigate difficult conversations with clients who may have unrealistic expectations or unclear desires.

• Key Points:

  How to ask the right questions to uncover a client’s hair goals.The importance of managing client expectations from the beginning.Building trust through clear, confident communication.

2. Product Knowledge vs Hair History

• Objective:

  Teach stylists how to analyze a client’s product use and hair history to make informed decisions during the consultation.